ECM Conference Lottery Automation / Government Summit (VIRTUAL)
The ECM Conference Lottery Automation Government Summit was held on February 25, 2021
AGENDA
Time (PST/EST) |
Session |
Description |
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10:00 / 1:00
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Introductions
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Introductions of industry experts
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10:10 / 1:10
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Retailer Application and Request Automation
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Retailer Applications and Contracts are evaluated / approved accurately, rapidly, and securely to increase revenue generating opportunities.
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10:30 / 1:30
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Contract Lifecycle Management
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Minimize risk. Maximize control over Contract Management. Equip your organization to manage the contract lifecycle from request to approval, and from expiration to renewal. With retailer contract management software, you can automate predictable steps and drive work forward more efficiently.
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11:00 / 2:00
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Retailer Adjustments
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Reduce time to process Retailer Adjustments from weeks to days managing required approvals and identifying potential fraud.
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11:30 / 2:30
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Administrative Operations
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Bring automation and visibility to those manual administrative tasks such as driver disclosure, milage logs, accident reports, and citizen complaints.
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12:00 / 3:00
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Claims Processing
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Automating the processing of claims facilitates tracking, player documentation, player communication, investigation, reconstruction, approvals, and payment.
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12:30 / 3:30
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Public Records Request Management
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Improve process transparency and reporting for better constituent service.
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1:00 / 4:00
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Conclusion
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Summary of the Conference
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Industry Experts: Hyland, PSIGEN, Kofax, Docuware, Banctec, Kodak, Fujitsu
What People Are Saying: |
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“Fascinating and mind blowing. Hard to absorb volume of examples and pure technology.”
“Great presentation I appreciate the presenter’s willingness to go through different examples.” “Very informative presentation, presenter did a fantastic job of presenting the solution in layman’s terms for us.” “Great info, presentation, public records process helpful.” “Nice to be able to hear about the cases challenges and pitfalls of each.” |
“Very dynamic speaker with real world examples.”
“Real life examples instrumental in understanding how this whole process really flows. Having the NC education lottery team onsite was great.” “Awesome to bring in people who have been through the process! Great work and is better than an online review like how it has a lot of uses.” “Liked the shared drive and Lottery cases. It was great to see about people from the Lottery with explanation.” |
“Great job on summarizing our rapid movement & showing how we need to change our way of thinking to prepare & live in the future.”
“Extremely useful. Good combo of Q&A, and detailed walkthrough of case studies.” “The shared drive info is what was particularly valuable for me.” “Discussion on Unity Forms very informational as well as about shared drives.” “Enjoyed listening to an agency that actually uses the system.” |